Privacy Policy

Last updated: 10 August 2026

NorthCraft Digital ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

1. Information We Collect

We collect information you provide directly to us, such as your name, email address, and project details when you submit a hire request or contact form. We also automatically collect certain data about your visit, including IP address, browser type, device information, and pages visited, to help us understand how our site is used.

2. How We Use Your Information

We use the information we collect to process your enquiries, respond to your messages, deliver our digital services, improve our website performance, and send you relevant updates where you have consented. We never sell your personal data to third parties.

3. Cookies & Tracking

Our website may use cookies and similar technologies to enhance your browsing experience and gather analytics. You can control cookies through your browser settings, though disabling them may affect some site functionality.

4. Data Sharing

We may share your information with trusted third-party service providers who help us operate our business, such as hosting and analytics providers. These parties are bound by confidentiality obligations and may only use your data to provide services to us.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, or disclosure. However, no method of transmission over the internet is completely secure.

6. Your Rights

Under the UK GDPR and Data Protection Act 2018, you have the right to access, correct, or delete your personal data, and to object to or restrict certain processing. To exercise these rights, contact us using the details below.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. After this period, your data will be securely deleted or anonymised.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact NorthCraft Digital through our contact page or at our registered address in Rotherham, United Kingdom.